Shipping policy

Shipping Policy

Last updated: June 12, 2026

At VinnyPowerNutrition, we are committed to delivering your order quickly, securely, and efficiently.

Please read the following Shipping Policy carefully before placing an order.

🚚 Shipping Costs

Portugal (Mainland)

A fixed shipping fee of €6.00 applies to all orders, regardless of weight or package size.

Free Shipping

  • Free shipping on orders above €60 to Mainland Portugal.

Shipping costs are calculated and displayed during checkout before payment confirmation.

📦 Order Processing

After payment confirmation, orders go through the following stages:

Order Validation

  • Up to 24 hours

Preparation & Dispatch

  • Estimated Delivery 1 to 2 business days after dispatched 

Orders are processed Monday to Friday, excluding public holidays.

During promotional campaigns, product launches, holidays, or periods of exceptionally high demand, processing times may be extended.

🚛 Delivery

Orders are shipped using professional logistics partners, including NACEX.

Once the order has been dispatched and collected by the carrier, delivery times depend on the carrier's operations and destination.

Estimated delivery times:

Portugal Mainland

  • 1 to 3 business days after dispatch

Spain Mainland

  • 2 to 5 business days after dispatch

Delivery times are estimates only and are not guaranteed.

VinnyPowerNutrition cannot be held responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Customs procedures

  • Force majeure events

  • Incorrect delivery information supplied by the customer

📬 Receiving Your Order

Upon delivery, customers should carefully inspect:

  • Package condition

  • Signs of damage

  • Signs of tampering

If any issue is detected:

  1. Refuse the delivery whenever possible

  2. Inform the carrier immediately

  3. Contact VinnyPowerNutrition as soon as possible

All orders are properly sealed and packed to ensure product quality and integrity during transport.

After receiving your order, please verify that all products listed on the invoice are included.

⚠️ Damaged, Missing or Incorrect Items

If you receive:

  • Missing products

  • Incorrect products

  • Damaged products

  • Manufacturing defects

Please contact us within 48 hours of delivery and provide:

  • Order number

  • Description of the issue

  • Photographs when applicable

Contact:

📧 apoioaocliente@vinnypowernutrition.com

📞 +351 910370205

We will investigate the situation and provide a suitable solution as quickly as possible.

📍 Delivery Address

Customers are responsible for ensuring that all shipping information is accurate and complete.

VinnyPowerNutrition cannot be held responsible for:

  • Incorrect addresses

  • Incomplete addresses

  • Failed deliveries due to customer error

Additional shipping costs resulting from incorrect information may be charged to the customer.

📦 Unclaimed or Returned Packages

If an order is returned to us due to:

  • Incorrect address

  • Failure to collect the parcel

  • Refused delivery without valid reason

The customer may be responsible for additional shipping charges required for re-delivery.

🌍 Shipping Destinations

We currently ship to:

  • Portugal Mainland

  • Additional destinations may be added in the future.

📞 Contact Information

VinnyPowerNutrition

Rua Dr. Manuel Pacheco Nobre, Nº 38, Lojas 5 e 6

2830-080 Barreiro

Portugal

NIF: 519295919

📧 apoioaocliente@vinnypowernutrition.com

📞 +351 910370205

💪 VINNY POWER NUTRITION

Fueling Giants