Privacy policy

Privacy Policy

Last updated: June 12, 2026

VinnyPowerNutrition ("we", "our", "us") operates this website and online store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, create an account, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

VinnyPowerNutrition

Rua Dr. Manuel Pacheco Nobre, Nº 38, Lojas 5 e 6

2830-080 Barreiro

Portugal

NIF: 519295919

Email: apoioaocliente@vinnypowernutrition.com

Phone: +351 937 732 806

2. Personal Information We Collect

We may collect the following information:

Contact Information

Full name
Billing address
Shipping address
Email address
Phone number

Payment Information

Payment method
Transaction details
Payment confirmations

Note: Payment card information is processed securely by our payment providers and is not stored by VinnyPowerNutrition.

Account Information

Username
Password
Preferences
Account settings

Order Information

Products viewed
Products purchased
Cart contents
Wishlist items
Returns and exchanges

Communications

Customer support inquiries
Emails and messages sent to us

Device and Usage Information

IP address
Browser type
Device information
Website activity
Cookies and similar technologies

3. How We Collect Information

We collect information:

Directly From You

When you:

Place an order
Create an account
Subscribe to newsletters
Contact customer support

Automatically

Through:

Cookies
Analytics tools
Website technologies
Device interactions

From Third Parties

Including:

Shopify
Payment providers
Shipping providers
Marketing partners

4. How We Use Your Information

We use your information to:

Process Orders

Complete purchases
Process payments
Deliver products
Handle returns and refunds

Customer Support

Respond to inquiries
Resolve issues
Improve customer experience

Website Improvement

Analyze website performance
Improve functionality
Personalize user experience

Marketing Communications

Where legally permitted, we may send:

Promotional emails
Product updates
Special offers
Loyalty program information

You may unsubscribe at any time.

Fraud Prevention & Security

We use information to:

Detect fraud
Prevent abuse
Protect customer accounts
Secure transactions

Legal Compliance

To comply with:

Tax obligations
Consumer protection laws
Court orders
Regulatory requirements

5. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze visitor activity
Provide personalized experiences

You can manage cookies through your browser settings.

Disabling cookies may affect website functionality.

6. Shopify Services

Our store is powered by Shopify.

Shopify processes personal information to:

Operate our store
Process transactions
Prevent fraud
Improve platform performance

For more information:

https://privacy.shopify.com

7. Sharing Personal Information

We may share information with:

Service Providers

Shopify
Payment processors
Shipping carriers
IT providers
Analytics providers

Legal Authorities

Where required by law or to protect legal rights.

Business Transfers

In connection with:

Mergers
Acquisitions
Sale of business assets

We never sell your personal information.

8. International Data Transfers

Your information may be transferred and processed outside Portugal or the European Economic Area.

Where required, we use appropriate safeguards including:

Standard Contractual Clauses (SCCs)
Adequacy decisions
Other GDPR-compliant transfer mechanisms

9. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Meet legal obligations
Resolve disputes
Enforce agreements

When no longer needed, information is securely deleted or anonymized.

10. Your Rights Under GDPR

If you are located in the European Union or EEA, you have the right to:

Access

Request a copy of your personal data.

Rectification

Correct inaccurate information.

Erasure

Request deletion of your data.

Restriction

Request limited processing.

Data Portability

Receive your information in a portable format.

Object

Object to certain processing activities.

Withdraw Consent

Withdraw consent at any time.

11. Exercising Your Rights

To exercise any of your privacy rights, contact:

📧 apoioaocliente@vinnypowernutrition.com

We may request identity verification before processing requests.

12. Marketing Communications

You may opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

Transactional communications relating to orders may still be sent.

13. Children's Privacy

Our website and services are not intended for individuals under 16 years of age.

We do not knowingly collect personal information from children.

If such information is discovered, it will be deleted promptly.

14. Security

We implement appropriate technical and organizational measures to protect your information.

However, no internet transmission or storage method is completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials.

15. Complaints

If you believe your data protection rights have been violated, please contact us first.

You also have the right to lodge a complaint with:

Comissão Nacional de Proteção de Dados (CNPD)

https://www.cnpd.pt

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated revision date.

17. Contact Us